Delete Account - Keystone Digital LLC

⚠️ Important

Deleting your account is permanent. All data associated with your account will be removed from our servers. This action cannot be undone.

How to Request Account Deletion

Follow the steps below to request deletion of your HomeBeacon account and all associated data.

1 Open HomeBeacon

Launch the HomeBeacon app on your device and sign in to your account.

2 Go to Settings

Tap the Settings tab in the bottom navigation bar.

3 Tap "Delete Account"

Scroll down and tap "Delete Account". You will be asked to confirm your decision.

4 Confirm Deletion

Confirm that you want to permanently delete your account. Once confirmed, all your data will be removed from our servers.

Alternative: Email Request

If you are unable to access the app, you can request account deletion by emailing us:

Send an email to:

support@keystonedigitalcorp.com

Please include the email address associated with your HomeBeacon account in your message.

What Data Is Deleted

When you delete your account, the following data is permanently removed from our servers:

Account Information: Email address, hashed password, and profile details (display name, relationship)
Check-In Data: All daily wellness check-ins, mood entries, medication adherence records, and activity logs
Family Coordination Data: Tasks, calendar events, care journal entries, and expense tracking records
Wellness Reports: Weekly report summaries and trend analysis
Family Network: Your connections to family members and their connections to you

What Data Is Retained

The following data may be retained for a limited period after account deletion:

Purchase Records: Subscription and purchase history managed by RevenueCat (our payment processor) may be retained for legal and accounting purposes. This data does not include personal information beyond what is necessary for transaction records.
Anonymized Analytics: Aggregated, anonymized usage data that cannot be linked back to you may be retained for service improvement.

Retention Period

Data is deleted immediately upon account deletion confirmation. Purchase records retained by RevenueCat are subject to their data retention policies. If you have questions about retained data, please contact us.

Need Help?

If you encounter any issues with the account deletion process, please contact us:

Email: support@keystonedigitalcorp.com
Company: Keystone Digital LLC, Princeton, Kentucky

This page is provided for informational purposes and does not constitute legal advice.

Delete Your Account